*Items that are exceptionally heavy or bulky or
items shipped to Alaska or Hawaii may incur additional shipping costs. You will be notified either
by phone or e-mail if this applies to your order. Example of
such items are Barricade Tape, some large Police Equipment Bags, Large Pelican or Plano cases, Large
Books, Evidence Boxes or Evidence Bags.
CopQuest offers reduced shipping costs or Free Contenintal USA Ground Shipping and APO/FPO
Deployed Military destinations on most orders over a the total as indicated above. Shipping to Alaska or Hawaii are excluded. Free shipping is based on order total before applicable sales tax.
Please note that orders that contain exceptionally heavy or bulky items will not qualify for free
shipping -- even though the free shipping icon may be displayed. If this is the case you will be contacted prior to shipment if your order requires additional shipping fees.
There may be occasion where one or more items on an order may have an extended turnaround due to manufacturer backorder. Should this be the case then we can partial-ship the items that are in-stock. Please note that this service is done at your request and is subject to a $5 processing fee.
There may be occasion that we may choose to partial-ship an order without prior request. Should this be the case, then there will be no fee or additional shipping costs to you.
to International Destinations
Many of our products cannot be shipped outside of USA or Deployed USA Military (APO / FPO) destinations. This is a policy that is set by agreement with manufacturers and/or export restrictions imposed by the US DOC based on the classification of certain items. The list below includes manufacturer's where no products may be shipped internationally.
We may ship to International destinations providing:
- You are purchasing non-restricted products, and
- You have an order over 500 USD, and
- The credit card used for the transaction is a USA bank origination or the order is prepaid with a money order or cashiers check.
Should this be the case, you may contact us and we will furnish a shipping quotation based on
dimension weight of the parcel. Contact us at firstname.lastname@example.org.